Customer Experience (CX)
In today’s highly competitive business landscape, providing a difference-making customer experience is crucial for brands aiming to stand out from the crowd. Understanding what people actually want is
January 4, 2024
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Customer Experience (CX)
Artificial Intelligence (AI) has emerged as a promising tool in revolutionizing customer experiences, with the belief that it will significantly reduce customer effort. By leveraging AI technology, organizations
January 4, 2024
Cyber Security
In recent times, the marketplaces and forums of the World Wide Web have been inundated with a surge of fake or stolen Twitter Gold accounts. Notably, this alarming
January 4, 2024
Cyber Security
The court system of the Australian state of Victoria recently fell victim to a devastating cybersecurity incident that compromised the integrity and privacy of video recordings of court
January 4, 2024
Cyber Security
In a worrying turn of events, a group of hackers recently directed their malicious intentions towards Radioactive Waste Management (RWM), a UK government-owned company responsible for handling radioactive
January 3, 2024
Cyber Security
In an alarming trend, the year 2023 witnessed a significant surge in the number of malware families specifically designed to target macOS systems. The discovery of 21 new
January 3, 2024
Customer Experience (CX)
Providing outstanding customer service is the key to gaining a competitive edge in today’s business landscape. Customers appreciate a quick response and value the confidence it instills. In
January 2, 2024
Cyber Security
In the vast digital landscape of cyber threats, few groups are as persistent and determined as Kimsuky. Recognized for their relentless pursuit of internal information and technologies, the
January 2, 2024
Cyber Security
Mortgage servicing firm, LoanCare, is grappling with the aftermath of a major data breach that compromised the personal information of more than 1.3 million individuals. The breach occurred
December 29, 2023
Cyber Security
The cybersecurity firm Mandiant has revealed that the recently disclosed vulnerability affecting Barracuda Email Security Gateway (ESG) appliances was exploited by a China-linked threat actor known as UNC4841.
December 29, 2023
Cyber Security
With the ever-increasing digitization and reliance on technology, data breaches and cyber incidents have become a growing concern. The exposure of sensitive information poses significant risks to individuals,
December 29, 2023
Customer Experience (CX)
In today’s highly competitive business landscape, delivering exceptional customer experience (CX) is crucial for companies seeking to stand out from the crowd. The advent of artificial intelligence (AI)
December 28, 2023