Cyber Security
The Industrial and Commercial Bank of China (ICBC), the largest bank in the country, has fallen victim to a massive ransomware attack that has sent shockwaves throughout the
November 15, 2023
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Customer Experience (CX)
In today’s highly competitive business landscape, customer-centricity has become a defining factor for success. Brands that prioritize the needs and preferences of their customers, staying invested, agile, and
November 14, 2023
Customer Experience (CX)
In today’s rapidly evolving business landscape, organizations across various industries strive to stay ahead of the competition and deliver exceptional customer experiences. One key factor that separates successful
November 14, 2023
Cyber Security
In the latest campaign, the notorious Ducktail malware is making waves by targeting marketing professionals in the fashion industry. This sophisticated malware aims to infiltrate their systems and
November 14, 2023
Cyber Security
In the world of law firms, Allen & Overy holds a prestigious position as one of the UK’s esteemed “Magic Circle” firms. However, recent events have brought the
November 14, 2023
Customer Experience (CX)
In today’s fast-paced and highly competitive customer service landscape, businesses are constantly seeking ways to enhance the effectiveness of their contact centers and improve customer satisfaction. One technology
November 14, 2023
Customer Experience (CX)
The holiday season is a crucial time for businesses to drive sales and engage with their customers. To make the most of this opportunity, it is essential to
November 13, 2023
ABM Marketing Technology
In the realm of modern marketing, businesses are constantly seeking innovative approaches to connect with their target audience and drive tangible results. One such strategy that has gained
November 13, 2023
Cyber Security
Cybersecurity researchers have recently warned about a new version of wiper malware that previously targeted Linux systems in cyberattacks aimed at Israel. This development raises concerns as it
November 13, 2023
Cyber Security
The US state of Maine is reeling from a massive data breach that has exposed the personal information of 1.3 million individuals. The breach occurred through the infiltration
November 13, 2023
Customer Experience (CX)
In today’s competitive business landscape, delivering exceptional customer experiences has become the cornerstone of success. An essential tool in achieving this goal is the customer journey map. This
November 10, 2023
Cyber Security
Cybersecurity researchers at SentinelLabs have recently discovered a powerful and concerning new Python-based tool called “Predator AI.” This malicious tool is specifically designed to target cloud services and
November 10, 2023