Customer Experience (CX)
Generative AI, a long-term technological advancement, holds immense potential to revolutionize the way business is conducted. In this article, we explore how AI is enhancing brand interactions, benefiting
October 17, 2023
Read More
Customer Experience (CX)
In today’s competitive business landscape, a happy customer is the ultimate goal for any solopreneur. Achieving this goal is intricately tied to providing a remarkable customer experience (CX).
October 17, 2023
Customer Experience (CX)
In today’s competitive business landscape, it is crucial for organizations to understand the diverse personas that comprise their customer base. By gaining insights into the different types of
October 16, 2023
Cyber Security
The zero-day campaign targeting Progress Software’s MOVEit file transfer software in May has unleashed a wave of litigation and governmental investigations, as disclosed in the company’s regulatory filing.
October 16, 2023
Cyber Security
Juniper Networks, a leading provider of networking solutions, has recently released software updates to patch a total of more than 30 vulnerabilities found in its Junos OS and
October 16, 2023
Cyber Security
Cloudflare, an internet infrastructure and cybersecurity company, found itself unexpectedly thrown into the throes of a gargantuan HTTP attack of unprecedented scale. With over 201 million requests per
October 16, 2023
Customer Experience (CX)
In a rapidly evolving business landscape, companies have come to realize the significance of optimizing customer experiences. A study revealed that 80% of companies now spend more to
October 13, 2023
Customer Experience (CX)
Customer experience chatbots have long been hailed as the future of automated customer service. However, these chatbots often fall short of meeting the expectations set by their human
October 12, 2023
Customer Experience (CX)
In today’s rapidly evolving digital landscape, companies are constantly seeking ways to leverage advanced technologies to improve their operations. Alida, a leading customer experience management platform, has successfully
October 12, 2023
Cyber Security
In today’s digital age, cybersecurity has become vital for individuals to protect their personal information and online presence. However, a recent study uncovered a concerning trend among Brits,
October 12, 2023
Cyber Security
Google’s Research Team Launches v8CTF and kvmCTF Challenges to Strengthen Browser and Cloud Security
Google’s research team has taken a significant step in enhancing cybersecurity by launching two capture-the-flag (CTF) challenges – v8CTF and kvmCTF. The v8CTF challenge specifically focuses on Google
October 12, 2023
Customer Experience (CX)
In today’s highly competitive business landscape, brands recognize the significance of delivering a compelling and rewarding customer experience. Engaging customers throughout their journey has become a top priority
October 11, 2023