In today’s fiercely competitive market, delivering an exceptional customer experience is necessary for success. A truly remarkable customer experience goes beyond a single interaction; it encompasses the entire
The discovery of a typosquatting npm package hiding a full-service Discord remote access Trojan (RAT) has raised concerns about the vulnerability of open-source software supply chains. The malware,
In a shocking revelation, revenue cycle management vendor Arietis Health has notified patients from 55 healthcare practices across several states that their sensitive health and personal information may
In today’s digital era, where consumers can effortlessly add products to their carts with a simple click from the comfort of their living rooms, businesses need to adapt
In a rapidly changing marketing landscape, consumer segmentation has long been a cornerstone of effective targeting. However, a recent survey reveals that a significant majority of UK marketers
In today’s competitive business landscape, companies are constantly seeking ways to stand out and attract and retain customers. One strategy that has proven to be highly effective is
In today’s fast-paced world, the customer service industry faces the challenge of achieving goals with a smaller workforce in less time. Fortunately, the advent of intelligent automation, encompassing
The rapid advancement of technology and increasing reliance on interconnected systems have made critical infrastructure more vulnerable to cyberattacks. The consequences of these attacks are alarming, with damages
Following Progress Software’s recent disclosure of a maximum-severity vulnerability in its WS_FTP Server file transfer product, there have been limited observed attacks targeting the flaw. Although the current
In today’s competitive landscape, businesses that find success are the ones that truly prioritize their customers’ needs. By ensuring that customer satisfaction and expectations are at the forefront
The official website of the UK royal family faced a significant cyber threat on the morning of Sunday, October 1, as pro-Russian hacktivists launched a distributed denial-of-service (DDoS)
In today’s rapidly evolving digital landscape, businesses must embrace digital transformation to stay competitive. However, many companies neglect to consider the most vital component of this process: the
