Cyber Security
Two Russian nationals have been charged in the United States with hacking the now-defunct cryptocurrency exchange, Mt. Gox, and conspiring to launder its proceeds. The individuals in question
June 12, 2023
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Customer Experience (CX)
Customer experience (CX) is an increasingly important aspect of business. Companies that prioritize exceptional CX have a significant competitive advantage over those that don’t. With more and more
June 12, 2023
Customer Experience (CX)
In today’s digital age, cultivating high-value customer relationships is a crucial aspect of brand success. High-value customers, those who contribute the most revenue and loyalty to a company,
June 9, 2023
Cyber Security
In today’s digitally driven world, open-source intelligence (OSINT) is one of the most important aspects of security, research, and business operations. With the advancement of technology, gathering valuable
June 9, 2023
Customer Experience (CX)
Twilio has announced the launch of CustomerAI, a new product that utilizes the power of large language models (LLMs) and customer data to help businesses unlock their customers’
June 8, 2023
Cyber Security
In recent years, ChatGPT models have made significant advancements in natural language processing and machine learning. However, these advancements have introduced the potential for a dangerous new cyber
June 7, 2023
Customer Experience (CX)
In today’s highly competitive business world, customers expect an exceptional experience when interacting with organizations. Customer experience management (CXM) is the practice of overseeing all interactions between a
June 7, 2023
Customer Experience (CX)
As a business, understanding your target market is crucial to your success. When you launch a new product or service, you need to be sure that you’re reaching
June 7, 2023
Cyber Security
As the world becomes increasingly digitized, the frequency and intensity of cyber attacks continue to rise. In 2022, there were a staggering 1,802 global data breaches, affecting over
June 7, 2023
Customer Experience (CX)
In today’s ever-evolving digital world, personalization has become a priority for businesses when it comes to marketing their products and services. Tailored marketing strategies not only add value
June 6, 2023
Customer Experience (CX)
In today’s digital age, social media platforms have become a preferred strategy for many consumers to communicate with brands. With the ease and convenience of social media, consumers
June 5, 2023
Customer Experience (CX)
The world of B2B buying is constantly changing. As more and more businesses make the move online, it is essential for companies to stay up-to-date with the latest
June 3, 2023